Terms and Conditions
Welcome to The Aquascape Shop! These terms and conditions (“Terms”) govern your access to and use of The Aquascape Shop website (“Site”), including any products, services, or features offered through the Site. By using the Site, you agree to be bound by these Terms.
- Products and Services
The Aquascape Shop offers a variety of aquascaping products and services for sale on the Site. We reserve the right to modify or discontinue any products or services at any time without notice. All products and services are subject to availability and may be subject to different prices, shipping times, and return policies.
- Ordering and Payment
To place an order on the Site, you must provide accurate and complete information, including your name, shipping address, and payment information. By placing an order, you authorize The Aquascape Shop to charge your payment method for the total amount of your order, including any taxes and shipping fees. We accept all major credit cards and PayPal as payment methods.
- Shipping and Delivery
We strive to ship all orders as quickly as possible, but delivery times may vary depending on the shipping method and destination. The Aquascape Shop is not responsible for any delays, losses, or damages caused by the shipping carrier. Shipping fees are non-refundable.
- Returns and Refunds
We want you to be satisfied with your purchase from The Aquascape Shop. If you receive a damaged or defective product, please contact us within 7 days of receiving your order to request a return or exchange. We do not offer returns or refunds for change of mind. All returned products must be in their original packaging and in unused condition.
- Intellectual Property
The Aquascape Shop owns all intellectual property rights in the Site, including but not limited to trademarks, logos, and copyrighted materials. You may not use any of our intellectual property without our prior written consent.
- Limitation of Liability
The Aquascape Shop is not liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising from the use or inability to use the Site or any products or services purchased through the Site.
You agree to indemnify and hold harmless The Aquascape Shop, its affiliates, officers, directors, employees, and agents from any and all claims, damages, expenses, and liabilities arising from your use of the Site or any products or services purchased through the Site.
- Governing Law and Jurisdiction
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of New Zealand. Any dispute arising from these Terms or your use of the Site shall be resolved in the courts of New Zealand.
- Changes to Terms and Conditions
We reserve the right to modify these Terms at any time without notice. By continuing to use the Site after any modifications to these Terms, you agree to be bound by the modified Terms.
If you have any questions or concerns about these Terms, please contact us.