苦草‘虎’

Aquarium Plants are typically dispatched within 1 business day. Delivery times vary based on the destination. We do not ship live plants on Friday, unless specifically requested.

• Free shipping on orders over $150. Not included: rural addresses and bulky items such as aquariums.
• Under $150, courier is $6.80 to $9.90 depending on region, or $11.50 to $14.90 for rural addresses. The exact cost shows at checkout.
• Rural and South Island addresses can take a little longer.

Full delivery details

We want you to shop with confidence knowing your plants are covered by our Live Arrival Guarantee. Every plant is hand-picked, quality-checked, and packed with care to ensure it reaches you in healthy condition.

Our Promise

• All live plants are guaranteed to arrive alive and healthy.
• If your plants arrive damaged, melted, or in poor condition, we’ll replace or refund them — no hassle.
• Just email us within 24 hours of delivery with clear photos of the affected plants and your order number.
  

Please Note

• The guarantee applies only to the initial delivery.
• Once the plants have been removed from their original packaging or planted into your aquarium, the guarantee no longer applies.
• We can’t take responsibility for plants left exposed to extreme heat, cold, or direct sunlight after delivery, so please choose a delivery address where someone can receive the parcel promptly.
  

We genuinely want your aquascape to thrive — and we’ll always do our best to make things right if something goes wrong.