椒草

Standard Shipping: Aquarium Plants are typically dispatched within 1 business day. Delivery times vary based on the destination. We do not ship live plants on Friday, unless specifically requested.

•  Urban Areas: 1-3 business days
•  Rural Areas: 2-5 business days
•  Courier Services Used: NZ Post, NZ Couriers, Post Haste

Free shipping is available for New Zealand customers with a minimum purchase of $150.00.

•  Non-Rural Addresses Only: This offer applies only to non-rural addresses.
•  Exclusions: Bulky items such as aquariums are excluded from the free shipping offer.

We want you to shop with confidence knowing your plants are covered by our Live Arrival Guarantee. Every plant is hand-picked, quality-checked, and packed with care to ensure it reaches you in healthy condition.

Our Promise

• All live plants are guaranteed to arrive alive and healthy.
• If your plants arrive damaged, melted, or in poor condition, we’ll replace or refund them — no hassle.
• Just email us within 24 hours of delivery with clear photos of the affected plants and your order number.
  

Please Note

• The guarantee applies only to the initial delivery.
• Once the plants have been removed from their original packaging or planted into your aquarium, the guarantee no longer applies.
• We can’t take responsibility for plants left exposed to extreme heat, cold, or direct sunlight after delivery, so please choose a delivery address where someone can receive the parcel promptly.
  

We genuinely want your aquascape to thrive — and we’ll always do our best to make things right if something goes wrong.